Question 1

How does the loyalty program work?

Accepted Answer

Get a stamp for each $10 spent in store. Collect 10 for 25% off your next purchase. No personal information is stored by Plant-A-Palooza.

**Rental space and workshops are not included in loyalty program

Question 2

What does it mean to be a neurodivergent-friendly or sensory-friendly shop?

Accepted Answer

At Plant-A-Palooza we thrive to make the best experience for shoppers. By adding a natural and warmly lit, scent reduced and calm environment.

Question 3

Are you a dog-friendly or family-friendly location?

Accepted Answer

Mobility/ Service dogs only. We don't allow pets in the store due to strong wagging tails and potential allergies, however if they are outside we will supply a bowl of water,  at fur parents approval of course.

Kids are always welcome, and we offer a kids planting table, so they can do it themselves with their first greenery purchase.

Question 4

Do you have seating or a place for my shopping partner to wait while I browse?

Accepted Answer

We sure do. How about they collapse into our big comfy chair, complete with books and a media charging area.

Question 5

What is your return or exchange policy if my plant isn't doing well?

Accepted Answer

We have a 7 day exchange policy.

Plant-A-Palooza F.A.Q.

Frequently asked questions

How does the loyalty program work?

What does it mean to be a neurodivergent-friendly or sensory-friendly shop?

Are you a dog-friendly or family-friendly location?

Do you have seating or a place for my shopping partner to wait while I browse?

What is your return or exchange policy if my plant isn't doing well?

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